Frequently Asked Questions

Everything you need to know

Below are the most frequently asked questions. If there is anything else you need to know, then please contact us for more information.

Our storage units are essentially just Shipping Containers, some of which have been partitioned into smaller units.

The minimum term is just one week with just 4 weeks paid in advance when you move in.

As of 2023 we are now requiring customers to pay a one month deposit which can be refunded.

We require at least 2 weeks notice to be given when you are giving up your container.

We are open from 8am to 5:15pm Monday to Friday and 9am to 1pm on Saturdays. There is always someone here within those hours to give assistance if needed. You are free to access your storage unit between these hours.

We do also have a limited number of 24 hours access units available please contact us for details.

We provide a lock for all units however for your peace of mind there is space for you to fit an additional padlock if preferred.

No but we can put you in touch with a local service.

If you are looking for a removals company we have links with many local business and would be happy to recommend these to you.

All storage units are located within a CCTV monitored secure compound. Also the site is always manned during our opening hours.

Yes, we will accept courier deliveries and hold items until you are able collect.

Also on request we will give access to removal companies if you are not able to be present.

Yes, we have a fork lift truck available and can by prior arrangement unload goods delivered on a pallet directly into your storage unit. Access is suitable for all vehicles including HGV’s.

We store cars but not motorbikes.

If you are a business customer we don’t mind work being done here on a part time basis however we do not allow units to be used as a full time place of work. Power is available for temporary use and testing purposes only.

Got your own Question? Please call or send us a message.